Privacy Policy
Last updated: April 2026 · Plain English version
Data Controller
RetrofitReady is the data controller for all personal information collected through this website.
Who we are
RetrofitReady is operated by RetrofitReady Ltd, Tramore, Co. Waterford, Ireland. We are the data controller for your personal information. Contact us at hello@retrofitready.ie.
What we collect and why
| Data | Why we collect it | How long we keep it |
|---|---|---|
| Name and email | To send your grant report and connect you with contractors | 3 years or until you delete it |
| Phone number | Optional — only shared with contractors you specifically request | 3 years or until you delete it |
| Property details (type, age, county) | To calculate your SEAI grant eligibility | 3 years or until you delete it |
| Eircode (first 3 characters only) | To sort contractor results by distance. We never store your full Eircode. | 3 years or until you delete it |
| Welfare payment status | To check Warmer Homes Scheme eligibility. Stored as yes/no — we never ask which payment. | 3 years or until you delete it |
| Medical equipment flag | To route you to the medically vulnerable solar scheme. Stored as yes/no only. | 3 years or until you delete it |
| Session analytics | To understand how the calculator is used and improve it | 24 months, then anonymised |
Where your data is stored
All personal data is stored on Supabase, our EU-hosted database provider. Supabase stores data within the European Union in compliance with GDPR. We do not transfer your data outside the EEA. See Supabase's privacy policy.
How long we keep your data
We retain personal data (name, email, phone, property details) for 24 months from the date of your assessment. After 24 months, all personal identifiers are removed and only anonymised statistical data is retained. You can request earlier deletion at any time at retrofitready.ie/my-data.
Who we share your data with
- SEAI-registered contractors — only when you specifically request a match. We share your name, county, measures of interest, and contact details.
- Supabase — our EU-hosted database provider. Supabase privacy policy.
- Resend — our email provider. Used to send your grant report. Resend privacy policy.
- Stripe — payment processing for contractor subscriptions only. We do not store card details.
- We never sell your data to third parties, advertisers, or data brokers. Ever.
- Anonymous usage data is collected to improve the service. Eircode data is stored as 3 character routing keys only for analytics purposes.
Your rights
Under GDPR you have the right to:
- Access — request a copy of all data we hold about you
- Correct — ask us to fix inaccurate data
- Delete — request deletion of your data (right to erasure)
- Object — object to processing of your data
- Portability — receive your data in a machine-readable format
To exercise any right, visit retrofitready.ie/my-data or email hello@retrofitready.ie.
If you are not satisfied with our response, you can contact the Irish Data Protection Commission at dataprotection.ie.
Cookie Policy
We use essential cookies only by default — these keep the site working and cannot be switched off. We use optional analytics cookies only if you choose to accept them. We do not use advertising, tracking or third-party marketing cookies.
| Cookie | Purpose | Required? |
|---|---|---|
| rr_cookie_consent | Stores your cookie preference | Yes — essential |
| rr_pwa_dismissed | Remembers if you dismissed the install prompt | Yes — essential |
| _rr_session | Session cookie for calculator state | Yes — essential |
| rr_analytics | Anonymous usage analytics (page views, steps completed) | No — optional |
Contact
Questions about this policy: hello@retrofitready.ie